General Terms

1. On getting the advance payment, the client will be sent a booking form to complete the other formalities.
2. The client(s) must keep his/her original copy of identity and address proof with adequate copies of photocopies of the same.
3. The travellers must keep their Vaccination certificates.
4. Solo Travellers below age of 18 not allowed.
5. Transfers and journeys will be done through any SUV vehicles available at the time of trip commencement.
6. WILDEAST will not be responsible for any delay due to Non conducive Weather/Road Blockades/Landslides etc/Bandhs called by organisations/or any local administrative guidelines.
7. All disputes are subject to Guwahati jurisdiction only.

Payment Terms

1. Advance payment of 30% to be made at the time of slot booking. Clients can pay via UPI or Bank Transfer only.
2. Payment of 50% to be made 30 days prior to the commencement of the trip.
3. Clients can pay via UPI or Bank Transfer only.
4. Remaining payment of 20% to be made on the day of trip commencement.
5. Clients can pay via Cash/UPI or Bank Transfer only.

Cancellation Terms

1. The cancellation window will be closed 15 days prior to the trip commencement.
2. Slots cancelled 15 days prior to the trip commencement will be eligible of a refund upto 30% of the package cost.
3. If a client pays the package cost 100% in advance at the time of slot booking and cancels the slot 15 days prior to the commencement of the trip, then the client has option to reschedule his slot to the next trip, subject to availability of slots. This reschedule request will be entertained only for once.
4. For any reschedule request as mentioned in point (3) has to be made within 30 days of the cancellation. Failing to do so a refund of 50% of the booked package cost will be initiated.
5. All refunds (if eligible) will be made to the source A/c only, used during time of booking. In case of any change in Bank details during refunds, client must inform through his/her registered mail ID.